Your purchase from Mother of Purl Yarn Shop shows a level of trust in our company.  We appreciate that trust and we strive to provide customers satisfaction with every product we sell.

• Non-returnable items include:  sale or discounted items, all needles, books, magazines and patterns.
• New, unopened and unused items may be returned within 90 days of purchase for a full refund.
  
• Returns with receipt may be made in our retail store at Mother of Purl Yarn Shop, 541 US Route 1, Freeport, Maine 04032.

No authorization is necessary. Simply return to:
Mother of Purl Yarn Shop
541 US Route 1
Freeport, ME 04032

If you received an item sent in error or an item is defective, please contact us at 1-207-869-5280 or motherofpurlyarnshop@gmail.com.  Please note Order Error in the subject line.

All of our needles are backed by our 100% replacement policy for any defect. If you have a defective needle product you've purchased from Mother of Purl Yarn Shop, contact us within 90 days at motherofpurlyarnshop@gmail.com to request a replacement.